Privacy Policy
Welcome to SS Agarbatti & Perfumes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ssagarbatti.in and purchase our agarbatti, perfumes, and related products.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you make a purchase.
- Personal Information: Name, shipping address, billing address, email address, and phone number.
- Payment Information: Payment instrument details (such as credit/debit card numbers or UPI IDs). Note: We process payments through secure third-party payment gateways and do not store your full financial data on our servers.
- Account Data: Usernames, passwords, and purchase history.
- Automatically Collected Data: IP address, browser type, device characteristics, operating system, and data on how you interact with our website (collected via cookies).
2. How We Use Your Information
We use the information we collect or receive to:
- Fulfill and Manage Orders: To process your payments, arrange for shipping via our delivery partners, and provide order updates or returns.
- Improve Customer Experience: To tailor our fragrance and product recommendations to your preferences.
- Communicate with You: To send administrative information, order confirmations, and customer support responses.
- Marketing and Promotions: To send you promotional emails or SMS about new agarbatti arrivals, seasonal perfume sales, or special discounts (only if you have opted in). You can opt out at any time.
3. How We Share Your Information
We do not sell your personal information. We only share your information with trusted third parties to facilitate our services:
- Service Providers: Payment processors, logistics and shipping partners, and email service providers.
- Legal Obligations: We may disclose your information if legally required to do so to comply with applicable law, governmental requests, or court orders.
- Business Transfers: In the event of a merger, sale of company assets, or acquisition of our business.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. Cookies help us remember your shopping cart items, understand your preferences, and track website analytics to improve our store. You can instruct your browser to refuse all cookies, but this may affect your ability to use certain features of our site.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and Update: You can review or change the information in your account by logging in to your account settings.
- Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions (e.g., keeping transaction records for tax purposes).
- Opt-Out of Marketing: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send.
7. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or relevant laws. The updated version will be indicated by a revised "Effective Date" at the top of this page.